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How to fix microphone issues on Samsung Galaxy smartphones


How to fix microphone issues on Samsung Galaxy smartphones

Having a microphone problem on you Samsung Galaxy device means that you can hear the people speaking on the phone, but they cannot hear you speaking in the microphone. If you cannot hear them either, you should check the tutorial to fix Samsung Galaxy speakers.

Before troubleshooting the microphone issue, make sure that you have removed any enhancement from the device, such as the headset. If the mic problem is fixed after removing the headphones, it means they need a replacement.

How to fix the microphone not working on a Samsung Galaxy device:

  1. Your first action should be to remove the battery from the phone for 30 seconds and then place it back. Turn on your phone and see if the problem is fixed. 
  2. If you still didn’t manage to make the mic work, go on to step 3.
  3. Use the recorder to make a short recording with audio also.
  4. Replay the record. If you can hear the sound clearly, it means that the microphone is working fine. If you cannot hear the sound well or at all you should go to the next step.
  5. Sometimes a factory reset can fix such an issue. So perform a factory data reset and see if the problem is fixed.
  6. If the problem persists, it means that the microphone is damaged and you have to take your device to a repair shop to get it fixed or replaced.

3 Comments on How to fix microphone issues on Samsung Galaxy smartphones

  1. Howard

    I’ve done all these things on my Galaxy Note 1 including taking it to the repair shop (he replaced the mic and the problem still exists). I believe there is a firmware update on jellybean and I’m hoping Samsung have included a fix in that update.

  2. Vic

    I have a Samsung Galaxy Rugby Pro. I am on my third phone since March. All have the same problem. This seems to be an intermittent mic problem. I can hear the other person fine. They can hear me off and on or can hardly hear me. It doesn’t happen on all calls but does happen very often. If I use ear buds, no problem. I’ve tried the speaker phone once. That worked fine but mic is on front of the phone and speaker is on back…not a good design. I’ll try speaker again before calling At&t for another replacement. Three phones, same model, same problem.

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